🔄 Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return your item in accordance with the policy below.

📦 Returns

You may return your item within 14 days of delivery for a refund or exchange.

To be eligible for a return:

• Items must be unused and in their original condition
• Items must be returned with all original components
• Proof of purchase is required

🚚 Return Postage

As our products are made from durable metal materials and are carefully packaged, they are unlikely to be damaged in transit.

For this reason:

• Customers are responsible for the cost of return postage
• We recommend using a tracked delivery service, as we cannot be responsible for items lost in return transit

💷 Refunds

Once your return has been received and inspected:

• A refund will be issued to your original payment method
• Refunds are typically processed within 5–7 working days

Please note:

• Original delivery charges are non-refundable unless the item is faulty

⚠️ Faulty or Incorrect Items

In the unlikely event that your item arrives damaged or incorrect, please contact us as soon as possible.

We will:

• Arrange a replacement or refund
• Cover any reasonable return costs in these circumstances

📩 How to Arrange a Return

To start a return, please contact us with your order details:

👉 [Insert your contact page link or email]

We will provide instructions on how to return your item.

🌿 Our Commitment

We design our products to be long-lasting and durable, and we aim to make the returns process simple and straightforward should you need it.